Just had lunch with Abby Tedell-Berg of FreemanXP.
Abby and I had the opportunity to work together over the last couple of years. She is one of the most focused people I know at satisfying, nay, delighting the customer and process improvement. Frankly, she is passionate about it. She also has the backing of an excellent organization, FreemanXP, behind her.
Wishing Abby and FreemanXP well in their future endeavors and look forward to our crossing paths again sometime in the future!