strategic culture change
The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you, and you may not even be aware of the extent to which it is happening.
-Edgar Schein, PhD, MIT Sloan School of Management
Although one of the most important, culture is often one of the most overlooked aspects of business and business results.
Some organizations have a disciplined process to assess and manage culture. However, those organizations are often the exception rather than the rule.
Culture is critically important. It needs to be both managed and modeled by every leader, manager and associate. Everyone owns it. Leadership drives it.
Having the right culture is key, enabling you to find the BRILLIANCE in your WORK FORCE™. The Leg Up Solutions™ and the Shingo Model™ help ascertain the cultural health of the organization, and provide direction to close gaps that will help drive the culture leadership desires, as a means of producing the results leadership wants.