Shingo Workshops Facilitated by Leg Up Solutions®

Available in virtual and face-to-face modalities and offered both privately and publicly.

Learn more about how the Shingo Model can drive your culture toward organizational excellence by attending the Shingo Workshop Series, which includes six workshops. The first workshop in the series, DISCOVER EXCELLENCE, is a prerequisite and provides the foundational understanding of the Shingo Model and the 10 Shingo Guiding Principles. The second workshop is SYSTEMS DESIGN and teaches foundational understanding of what constitutes a system, how to map it, and how to make certain it improves continuously. The following three workshops — CULTURAL ENABLERS, CONTINUOUS IMPROVEMENT and ENTERPRISE ALIGNMENT — can be taken in any order. These workshops take participants deeper into the Shingo Model and provide a more profound understanding of the ideal behaviors necessary to achieve ideal results within an organization. BUILD EXCELLENCE is the capstone workshop that takes all the detailed learnings from the previous six Shingo workshops and teaches participants how to build systems that drive behavior that will consistently deliver desired results.

Leaders quickly find that Lean tools such as Six Sigma, jidoka, SMED, 5S, JIT, quality circles, etc., are not independently capable of effecting lasting change. Since 1988 the Shingo Institute has seen firsthand how quickly tool-based organizations decline in their ability to sustain results. On the other hand, organizations that anchor their improvement initiatives to principles — or understand the “why” behind the “how” and the “what” — experience significantly different results.

To best illustrate our findings, the Shingo Institute developed the Shingo Model™, the accompanying Shingo Guiding Principles, and the Three Insights of Organizational Excellence. The six Shingo workshops are designed with the input of many seasoned instructors, leaders, and consultants to help you transform your organization's culture to one of continuous improvement and organizational excellence.

Shingo Workshops

 DISCOVER EXCELLENCE

DISCOVER EXCELLENCE is the gateway to the other five workshops in the series. This foundational, two-day workshop introduces the Shingo Model™, the Shingo Guiding Principles, and the Three Insights of Organizational Excellence™. With active discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you discover how to release the latent potential in an organization to achieve organizational excellence. It provides the basic understanding needed in all Shingo workshops; therefore, it is a prerequisite to all the other workshops.

As a participant, you will:

• Learn and understand the Shingo Model.

• Discover the Three Insights of Organizational Excellence.

• Explore how the Shingo Guiding Principles inform the ideal behaviors that lead to sustainable results.

• Understand the behavioral assessment process through an interactive case study and on-site learning.

SYSTEMS DESIGN

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop, and focuses on the Systems and Tools diamonds in the Shingo Model™. It begins by explaining that all work in an organization is the outcome of a system. Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well-designed systems to drive ideal behaviors that are required to produce sustainable results.

In this workshop, you will:

• Discover three types of essential systems.

• Explore five required communication tools for each system.

• Learn how to create and use system maps.

• Understand system standard work and how it drives improvement.

*DISCOVER EXCELLENCE workshop is a pre-requisite to this workshop.

CULTURAL ENABLERS

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop, and focuses on the Systems and Tools diamonds in the Shingo Model™. It begins by explaining that all work in an organization is the outcome of a system. Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well-designed systems to drive ideal behaviors that are required to produce sustainable results.

In this workshop, you will:

• Discover three types of essential systems.

• Explore five required communication tools for each system.

• Learn how to create and use system maps.

• Understand system standard work and how it drives improvement.

*DISCOVER EXCELLENCE workshop is a pre-requisite to this workshop.

CONTINUOUS IMPROVEMENT

This two- or three-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop. It begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviors, fundamental purpose, and behavioral benchmarks and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension:

• Seek Perfection

• Embrace Scientific Thinking

• Focus on Process

• Assure Quality at the Source

• Improve Flow & Pull

The CONTINUOUS IMPROVEMENT workshop will deepen your understanding of the relationship between behaviors, systems, and principles, and how they drive results.

*DISCOVER EXCELLENCE is a prerequisite to this workshop.

ENTERPRISE ALIGNMENT

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop. It takes you deeper into the Shingo Model™ by focusing on the principles identified in the Enterprise Alignment dimension:

• Think Systemically

• Create Constancy of Purpose

• Create Value for the Customer

To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable, and standardized. Organizations must get results, and creating value for customers is ultimately accomplished through the effective alignment of every value stream in an organization. The ENTERPRISE ALIGNMENT workshop continues the discussion around defining ideal behaviors and the systems that drive them.

*DISCOVER EXCELLENCE is a prerequisite to this workshop.

BUILD EXCELLENCE

This two-day capstone workshop integrates classroom and on-site experiences at a host facility to solidify the knowledge and experience gained from the previous five Shingo workshops. The BUILD EXCELLENCE* workshop demonstrates the integrated execution of systems that drive behavior toward the ideal as informed by the principles in the Shingo Model™. The workshop helps to develop a structured approach to execute a cultural transformation. It builds upon a foundation of principles, using tools that already exist within many organizations. You will learn how to build systems that drive behavior that will consistently deliver desired results.

In this final Shingo workshop, you will:

• Discover how the Shingo Model strengthens the execution of your strategy.

• Learn how to shift your culture, guided by organizational purpose, to the next level.

• Use Go & Observe to understand the practical application of the Shingo Model.

• Accelerate your cultural transformation by applying the learnings gained from the Shingo Model into a PDCA cycle.

*Prerequisites: DISCOVER EXCELLENCE, SYSTEMS DESIGN, and a minimum of one depth workshop (ie: CULTURAL ENABLERS, CONTINUOUS IMPROVEMENT, and/or ENTERPRISE ALIGNMENT. All six workshops in the series are required for Shingo Alumni recognition.